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How iq15 Handles Rules, Data and Access

This page covers the terms behind your iq15 account — how we handle your data, your wallet activity through bKash, Nagad or Rocket, and what access depends on where you're logging in from.

Account termsData handlingPayment policyRegional accessSupport contact
iq15 How iq15 Handles Rules, Data and Access
GET A HUMAN ON POLICY QUESTIONS

Where To Ask About Account Terms

Account & Terms Desk Questions about your account status, wallet verification or how a term applies to your case go through our support desk — reachable from the account menu once you're logged in.
Payment Queries If a bKash, Nagad or Rocket transaction doesn't match what you expected under our payment terms, raise it through support with your transaction reference ready.
Data & Privacy Requests To ask what account data we hold or request a correction, contact us through the same support channel and reference your registered mobile number.
YOUR DATA, YOUR ACCOUNT

How We Look After Your Details

Data We Hold We keep account details, wallet references from bKash, Nagad and Rocket, and activity logs tied to your login — kept only for account and payment verification purposes.
Account Security Your login is protected by your registered mobile number and password; we recommend not sharing OTP codes sent during deposit or withdrawal confirmation with anyone.
Retention Account and transaction records are kept for as long as your account stays active, plus a period needed to resolve any open payment dispute or verification query.
Requesting Changes To correct account details or ask about data we hold on your wallet activity, reach our support desk with your registered number and the change you need.

Legal Questions Bangladesh Players Ask

Access depends on your local law and eligible region at the time you log in, so availability can vary — we don't guarantee access everywhere.

We keep the wallet reference tied to your account for verification and payment matching only; it isn't used outside your account activity.

Yes, contact support with your registered mobile number and we'll walk you through what account and transaction data is on file.

We update this page when terms change rather than messaging each account, so checking it before a big deposit or withdrawal session is worth doing.

No — RTP is shown only where the individual game or provider, like on Gates of Olympus, exposes it inside the game window itself.

Raise it with our support desk through the account menu with your transaction reference so it can be checked against the payment terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.